![]() Support requests can be created through eSupport or by telephone by calling 88. Hotfix rollups released before Microsoft Dynamics RMS 2.0 Service Pack 4 can be obtained by creating a support request with the Microsoft Dynamics Retail Technical Support team.These knowledge base articles are listed in this article for your convenience. Hotfix rollups released after Microsoft Dynamics RMS 2.0 Service Pack 4 are available for review and download in Knowledge Base articles.You can install build (Cumulative Update 5) over the top of any Microsoft Dynamics RMS 2.0 release including RTM.If you are on build or higher you only have to install the latest hotfix.If you are on build or higher you have to install Feature Pack 2and the latest hotfix.If you are on build or you have to install Service Pack 4, Feature Pack 2, and the latest hotfix.If you are on a build earlier than build you have to install Feature Pack 1, Service Pack 4, Feature Pack 2, and the latest hotfix. ![]()
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